Extended possibility of using the physical token in a narrowed scope
From February 15, it will not be possible to use a physical token to confirm card payments online, but in order for Zagrebačka banka to make it easier for its clients to adapt to the aforementioned change, from February 16 to May 15, 2024, it will enable the use of a physical token in a narrowed scope: for access and use of e-zaba and e-Citizens services. For further use of the physical token, to a limited scope, even after May 15, 2024, it is necessary to visit the Bank's branch office and sign the Agreement on continued use of the physical token. Find out more
Tokens are used for user identification and authentication of transactions. You can use it to log in to e-zaba or the e-Citizens system, and for online shopping.
You can choose the physical token (a separate device) or m-token (a part of m-zaba mobile application).
m-token is a free service within m-zaba that replaces physical token, and unlike the physical token, it enables:
For using m-token, you need a mobile phone with iOS or Android operating system and Internet access.
Additional information and assistance:
ezaba-gradjani@unicreditgroup.zaba.hr
01 3789 785