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Travel insurance
When travelling abroad, either for business or pleasure, travel insurance should be at the top of your to-do list. Crossing the border brings a whole new dimension to health care. Besides ruining your trip, a simple toothache, loss of baggage or an emergency surgical procedure can cause substantial expenses. However, the price of travel insurance is quite acceptable.
Health insurance as part of travel insurance covers:
- the costs of necessary medical treatment
- the costs of medicines and medical supplies prescribed by a physician
- necessary medical aids and walking aids prescribed by a physician
- clinical treatment by scientifically recognized methods
- transportation costs of recognized emergency services for medical hospital reception or transportation to the nearest available physician
- the costs of transferring to a specialist clinic if it is medically indicated and if prescribed by a physician
- the costs of surgery
- repatriation costs of the policyholder
- dental service aimed at relieving acute toothache.
Along with health travel insurance, you can also arrange:
- Accident insurance for unforeseeable events which cause bone fractures or accidental death
- Private liability insurance covering material costs in case you cause death, injure or jeopardize the health or destroy the property of another person
- Baggage insurance for damage caused to your baggage during your trip, stay at the destination and return trip. Allianz will compensate the purchase of replacement baggage up to EUR 250 if the baggage you checked in did not arrive at the destination on the same day as you due to delays or loss in transportation
Insurance can be arranged:
- by using m.zaba or in the webshop
- by calling our Contact Centre (number 01 3773 333) via m-zaba
- by visiting e-branch (chat) or by calling 0800 247 247
- by visiting any Bank branch.
Benefits
- In case of an emergency caused by an illness or an accident, all you need to do is call our SOS phone, which offers the service in Croatian 24 hours a day
- Create your own insurance package - travel insurance for trips abroad, travel insurances for trips in the country, and annual individual travel insurance. Insurance may be individual, group or family
- Possibility of arranging additional coverage - arrange complementary accident insurance, private liability insurance and baggage insurance which provide additional security and protection on your trips
- Arrangement using m-zaba - Pay now using your m-zaba or a card, and the insurance policy will be sent to your e-mail or delivered to your home address
Arrangement
Activation
The insurer's liability begins at 00:00 of the day listed on the policy as the date of the beginning of insurance, if the insurance premium has been fully paid, and it ends at 24:00 of the day listed on the policy as the insurance expiry date.
Use
You can arrange a travel insurance package that includes everything you need while travelling:
- travel health insurance for travel abroad
- accident insurance
- private liability insurance
- baggage insurance.
International travel insurance – arranged when travelling abroad, and it can be arranged in the period from 1 to 365 days. Insurance for travel in the country – arranged when travelling in the Republic of Croatia, and it can be arranged in the period from 1 to 30 days. Annual individual travel insurance – a special programme of international travel insurance. The insurance is arranged only for a year (365 days), but a particular travel of a policyholder cannot be longer than 28 days.
To get quick and quality healthcare in emergencies, call the emergency hotline available 24/7. You can speak to the personnel in the Croatian language. Tell the hotline operators your name and surname, age, insurance policy number, city and country where you are located and the phone number you are calling from. The hotline personnel will contact the coordinator of the area where you are located and, in an optimal period, arrange the required level of health care.
24/7 Collect Call hotline:
phone: ++431 525 03 6240
telefax: ++431 525 03 9240
European Health Insurance Card:
- covers only emergency interventions, only in public health care facilities in the member states of the EU
- Croatian citizens do not have to cover the co-payment costs in case when they would not have to be covered by citizens of that country
Travel health insurance policy:
- covers all costs of medical treatments, medicine and medical aids for Croatian citizens abroad regardless of the rules and co-payment costs of the health care system of the country providing the service
- covers repatriation costs of the policyholder and other services in accordance with the terms of insurance up to the arranged insurance amount, which are not the scope of insurance ensured by the European Health Insurance Card
- provides assistance in finding the nearest physician or a health care facility, both private and public
- helps overcome language barriers
- informs the policyholder's family of his/her health status
- gives instructions on what to do in case your documents, credit cards or travel ticket are stolen
- in case of unforeseeable events, our assistance will send messages to the local Croatian embassy, pass on messages to your family or company, change hotel, airline or car rental reservations, as well as meeting arrangements according to your instructions
Security
The web shop uses the most secure payment systems e-Commerce of Zagrebačka banka. All communication is protected and secure payment is ensured.