HR
HR
Cookie policy
Application of cookies
The www.zaba.hr website uses cookies - text files stored on the computer of a user by the web server used by the user. These files are created when the browser on the device used by the user loads a web destination that has been visited, and then sends the data to the browser, which in turn creates a text file (cookie). The browser retrieves and sends the file to the website server (places, sites) when the user revisits it. Cookies are used to enable the functioning of all website features and for a better user experience. They can be temporary (stored only during the visit to a website), or permanent (that remain on the user's computer even after the visit).
Managing cookies
If you do not wish to use cookies, you can set them below. Since the purpose of cookies is to improve and enable the use of our website and its processes, keep in mind that by preventing or deleting cookies you may disable the functioning of those features, or cause them to function and appear differently in your browser. Cookies are kept until your different requirement and can be set as follows:
You can control cookies and configure cookies in your web browser, and for cookie setting instructions, select the web browser you are using:
Zagrebačka banka's web pages do not contain cookies that allow you to run programs or set up viruses on your computer.
Cookies necessary for the website to function
In order for our websites to function correctly and securely, the cookies that ensure this must be enabled. Without these cookies, some parts of our website will not work properly. These cookies are pre-activated and cannot be turned off in these settings.
| Name → duration, domain | Purpose |
|---|---|
|
Within that cookie there are built-in values that keep track of the visitor session (ses_id, _st, v_id, _ss, _pn, _sn). |
|
The cookie is used to save the consent settings. |
|
Preserves the visitor’s consent for tracking. |
|
Server session cookie. |
|
Preserves value for showing cookie bar. |
|
Preserves the visitor’s consent for better performance. |
|
Preserves the visitor’s consent for tracking. |
|
Maintains session state across page requests. |
|
Session protection. |
|
Records user preference for website language. |
|
Cookie used by Load Balancer |
|
A cookie used within the software solution DynaTrace, which is used to monitor the performance and analyze the use of websites. |
|
A cookie used within the DynaTrace software solution is used to measure the time it takes to transfer data between the user's device and the DynaTrace server. |
|
A cookie used within the DynaTrace software solution is used to identify user sessions on websites used by DynaTrace, which enables monitoring of user behavior and analysis of website usage. |
|
A cookie used within the DynaTrace software solution, this cookie is used to analyze website usage and monitor user behavior. |
|
A cookie used to connect data collected about user sessions in the terminal and to connect to other web pages that are opened during the session. |
|
Cookie used by Load Balancer |
|
Maintains session state across page requests. |
|
A cookie is set when the user accesses the application and allows the web server to identify the user's session for the duration of the user's stay on the website. |
|
Antispam protection when entering data into online forms. |
|
Token for scheduling an appointment in the branch. |
|
Cookie for scheduling an appointment in the branch. |
Functional cookies
Functional cookies enable functionalities that are not necessary for the smooth use of the pages, but by activating them we provide you with a better user experience.
| Name → duration, domain | Purpose |
|---|---|
|
Homepage settings Homepage settings depending on whether the user is an individual client or a legal entity. |
|
Browser performance Cookie with user’s web browser values for better performance. |
Marketing cookies
Marketing cookies enable tracking at the visitor level - how an individual visitor uses our pages. We use this information to improve our offer. Also, these cookies enable other websites that display ads, such as Google and YouTube, to show you personalized ads when you visit those sites. In this way, you increase the probability that the Internet content you are browsing will be exactly the one you want.
| Name → duration, domain | Purpose |
|---|---|
|
YouTube Tracking the interaction between the visitor and the site serves to confirm that the visitor is human, and if the visitor is logged into a Google account, it enables profiling with the aim of personalizing ads. |
|
Meta/Facebook Pixel Facebook/Meta Pixel. It enables the recognition of visitors and the operation of Facebook/Meta services that enable the personalization of content, including ads. |
|
Google Ads & Campaign Manager Enables the operation of Google services: Campaign Manager, Display & Video 360, Google Ads, Search Ads 360. |
|
DoubleClick cookies Enables the recognition of visitors and the operation of the DoubleClick Digital Marketing platform. |
|
Adobe Experience Cloud Cookies for creating visitor id of adobe analytics (domain .dpm.demdex.net). |
|
Adobe Advertising Cloud A third-party, ad exchange-specific cookie that syncs the Advertising Cloud surfer ID with the partner ad exchange. It's created for new surfers and sends a synchronization request when it's expired. |
|
Google cookies for personalized ads Profiling of visitors logged into a Google account with the aim of personalizing Google ads. |
Analytics cookies
These cookies allow us to monitor the way our pages are used - which content is viewed the most and which is the least viewed, in which periods of the day/week/month is the most visited, from which part of the world visitors come, as well as other information that we receive in this context can be useful.
| Name → duration, domain | Purpose |
|---|---|
|
Adobe Experience Cloud / Analytics Records that a Session has been started and is active, for statistical purposes in the context of Adobe Experience Cloud tools. |
Other
Ads for our websites may appear in the ad space on third-party websites. Cookies on these ad slots are then controlled by the Bank's partners. The Bank is not responsible for the purpose and duration of these third party cookies, and we encourage you to read the policies of these partners (by clicking on the 'I' tab - 'information' on such an ad).
Our web pages contain third-party elements (social network buttons) that allow you to follow Zagrebačka banka on their social media. We encourage you to become familiar with the privacy policy of these social networks.