Superior Package

Be carefree, since this package includes roadside assistance, home assistance, compensation of false payment costs and compensation in case of theft of personal money, insured mobile device in case of theft and compensation in case the subject of online purchase is not delivered, it is lost or damaged.

Individuals
Payments
Products and services packages

Would you like to have all the benefits of modern banking? Arrange our Superior package and be carefree, because as part of this package you have roadside assistance, home assistance, compensation of false payment costs and compensation in case of theft of personal money, insured mobile device in case of theft and compensation in case the subject of online purchase is not delivered, it is lost or damaged.

The Superior Package may be arranged by adults who have legal capacity, who have previously concluded the Agreement on Transactions.

The Superior Package allows maximum flexibility with a single monthly fee:

maintenance of a current account in EUR, giro account in EUR, Multi-currency current account and a Multi-currency giro account with a debit card
the possibility of having an unlimited number of proxies for every account in the package, free of charge
an unlimited number of national and cross-border payments in EUR from transaction accounts in EUR made using the online banking services included in a package, or a standing order, and SEPA Direct Debit
online banking services (m-zaba and e-zaba)
i-Bills service
arranging and using the e-trade service
the possibility of issuing a credit card at the request of the client (in line with the Bank's internal rules) with no registration or membership fees for the primary and all additional users (Standard or Platinum Mastercard credit card)
the possibility of using contracted overdraft per current account in EUR in the amount and for the period approved in line with the Bank’s business policy, up to max. EUR 7.000, with an interest rate of 6.37%
instalment payment with a debit card for the current account in EUR available with no interest or fees, limit up to EUR 2,700, in accordance with the Bank's business policy
3 free cash withdrawals at ATMs of other banks’ in Croatia per month from transaction accounts in EUR
arranging a standing order - in favour of an account opened by a natural person with the Bank or a member of the Group of Zagrebačka banka d.d., including Allianz Hrvatska d.d. and Allianz ZB d.o.o.
cash withdrawal using a debit card at an ATM of UniCredit Group abroad, from a current account in EUR or a giro account in EUR free of charge (find ATMs using m-zaba)

Note: By concluding the Agreement on Transactions, the use of banking and non-banking services included in the package, and enabled to the user by the Bank during the term of agreement, will be automatically activated for the Superior Package user. The user can subsequently deactivate or re-activate a certain service by submitting a request to the Bank.

As part of Servis Centar, the Superior Package also includes:

home assistance - emergency repairs up to EUR 150 per incident, max. twice a year
roadside assistance in Croatia and abroad - towing or repair services on the spot up to EUR 200/; accommodation up to EUR 60 in Croatia or EUR 85 abroad; journey continuation up to EUR 150
compensation of false payment costs and compensation in case of theft of personal money
coverage of the costs of replacing identification documents in case of damage, theft or lost

compensation of fraudulent charges by means of payment and compensation in the event of theft of personal money up to EUR 500
cost of replacement and delivery of identification documents up to EUR 500

insuring your mobile device against theft or misuse up to EUR 500 EUR, max. once a year
trip cancellation insurance up to EUR 2,000, travel health insurance up to EUR 30,000 and dental service up to EUR 500 as well as emergency medical transport on a trip when you need transport due to an emergency
compensation in case the subject of online purchase is not delivered, it is lost or damaged- up to EUR 1500 and legal aid for cyber risks up to EUR 1500 - divided into max. three claims for the duration of insurance

Benefits

Savings and benefits from doing business with the Bank
Safety in everyday life
Only one monthly fee for several services and benefits included in the Superior Package
The possibility of payment in instalments with no interest or fees
Free arrangement of a standing order in favour of an account opened with Zagrebačka banka or the Group

Arrangement

The Superior Package service may be arranged by natural persons - adults, who meet the criteria for arranging a package.

Use

Free payments in EUR are the ones which you can make without paying a fee, and that refers to payments in EUR in favour of business entities with an account opened with the Bank as well as all payments in EUR in favour of accounts which are not opened with the Bank.

These payments refer to national and cross-border credit transfer in euro, from transaction accounts in EUR included in the package, and made using a package channel.

If the client uses a channel which they have arranged, but which are not included in the package, the payment in EUR will not be free.

You may use them as soon as you arrange a package. They are not charged based on the date of package arrangement, but on the calender month.

It is important to note that when changing the package product type, free transactions are not added. For example, if you used 10 transactions in one package and you switch to another package (which includes, e.g. 5 free transactions), then these 5 free transactions will not be added, but rather, upon next transaction, the number of payments used in that calender month will be checked (in this case, 10 were previously used, which is more than 5). To execute an order in such case, a fee will be charged.

In case you need Servis Centar services, you need to ask for assistance by calling the following numbers or by sending an email:

if you're calling from Croatia, number 0800 222 384
if you're calling from abroad: 00431 52503 6547
email: zaba.hr@mondial-assistance.at

Servis Centar users may request assistance 24/7, 365 days a year.

Security

Mondial Asistance, as the data processor, will ask for the following information: your name and surname, package model, IBAN, vehicle type and registration, accident location and contact number, brief description of the event, so they could identify you as the package user, i.e. enable the use of Servis Centar services.

In case of any questions regarding your data processing, please contact Mondial Asistance by calling 0800 222 384 (if you’re calling from Croatia) or 00431 52503 6547 (if you’re calling from abroad), or send an email to: zaba.hr@mondial-assistance.at.

CHOOSE YOUR PACKAGE Schedule a meeting

Zagrebačka banka will process the personal data entered in the form below for the purpose of arranging a meeting in one of its branches and will keep them for 30 days. If you are a client of Zagrebačka banka, we suggest that you enter your OIB, so the banker could prepare the best financial offers based on the available data.
Read more in the Information on Personal Data Processing.

Your contact

Choose a branch for an appointment

Suggest a time for a meeting, and we will try to accommodate your request.

Package for the Youth

Switch your account to Zaba

IziPay - simple mobile payments

SEPA direct debit (SDD)

Use calculator to calculate loan annuities

Current account contracted overdraft

Financing in the palm of your hand

Pensioner loan - up to 78 years of age

m-zaba savings

How to wisely invest in funds

ZB Trader Global Trading

Standing order

Switch your account to Zaba

Credit protection life insurance for cash loans and car loans

Allianz Complementary Health Insurance

Allianz Prospekt with regular premium payment

m-zaba - free of charge for all new users for 3 months