How to not fall victim to social media scams??

Apart from offering entertaining and useful content, social media, unfortunately, also comes with posts by scammers who want to get your personal (and card) information. Learn how to recognize red flags for potential scams and prevent unwanted consequences.

If you would not give your personal (and card) information to a person you met in person for the first time, don’t share them in the digital world either.

Too tempting of an offer from a fake retailer

If something is too good to be true, then it is most likely not true

Five signs that an offer posted on social media is fake

Fake retailers often advertise famous global brands at unrealistically low prices. If an offer seems too affordable, look up the official contact of the retailer and double check if the offer matches the one advertised on social media.  

Grammatical errors in fake retailers’ posts are a pretty good sign that something is wrong, but more often than not scammers will invest extra effort into making their website look authentic at first glance.

Do not access a webshop through posts on social media, enter the retailers’ name directly in the browser instead to prevent scammers from redirecting you to fake websites.

Check whether the link of the online retailer matches the official brand name and the name of the webshop, and whether there is perhaps a separate website for the Croatian market. If they do not match or there are some additional elements in the name, the retailer is probably fake.

Fraudsters will often presscure you to act fast, sending you a link to pay the required amount for the purchase or delivery of the product while simultanously asking for you personal (and card) information.

Announcements of fake prize contests

• If someone informs you via messages on social media or e-mail that you have won a prize in a prize game or contest that you did not apply for, it is probably a scam.      
• Scams in which you are asked to pay a small sum (for example, EUR 1 to get an expensive device or to to pay just the price of the alleged delivery), all aim to obtain your personal (and card) information and online banking login information.

If someone asks for the information listed below, it is most likely a scam:

• Your card information (card number, expiry date and three-digit number at the back of the card, the so-called CVC) and      
• token data (token number, APPLI2/MAC from token, confirmation of push messages for card purchase transactions)      
• your account balance      
• login information for online banking.
      

In the event that you have won something, the organizer of the prize contest usually only needs your first and last name and address to deliver the prize.
  

If you think you have fallen victim to a card scam or your card or mobile phone containing your mobile banking or a digital wallet app has been stolen, contact us IMMEDIATELY at 01/3789 789 so we can block your card or at 01/3789 888 so we can block your token or online banking.