CAUTION! Scams involving promised income from crypto investments



We warn you of an increase in the activity of scammers who use the social media, SMS, Viber and WhatsApp applications, or make phone calls to entice the clients to trade in cryptocurrencies, promising them quick and easy income.

We kindly ask that you exercise increased caution. Do not be deceived by the unrealistic income promises, especially if you are requested to open a link sent to you via email or to install a remote access application (e.g., Supremo, TeamViewer, LogMeIn, mRemoteNG, MobaXterm) because, if you do so, you will enable the scammer to take control of your computer and/or mobile device.

Please note that scammers often target the clients who have already invested in cryptocurrencies, promising them a recovery of the invested funds. We kindly request that you exercise caution when communicating with unknown persons, with particular emphasis on offers that involve the promise of safe investments, guaranteed returns, and huge gains. Please keep in mind that scammers pressure and urge the clients to do what is requested of them as soon as possible.

We kindly ask that you never give others:

  • your token number or the codes generated by your token (OTP/APLI, MAC)
  • your card details (card number, expiration date, CVV number)
  • your personal data (copy of ID card details, account details, and similar), or allow others to
  • access your mobile device or computer.

You should also be careful when scanning QR codes from your computer screen. Read the information provided next to the QR code carefully in order to make sure that the payment is intended for the right payee.

We warn the clients not to forward authorisation data to third parties because, by doing so, they could get involved in the criminal offence of fraud or fall victim to a fraud.

If you suspect that you are being scammed, contact the Bank to check the situation by calling 01/3789 785 or sending an email to zaba@unicreditgroup.zaba.hr.



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