Logging into e-zaba
You need to log in to e-zaba for individual clients via Zagrebačka banka official website by selecting e-zaba in the upper right corner, then Individuals and then e-zaba. Do not use links received by e-mail or in any other way, as they can be potentially dangerous.
If you are asked for some other information, stop logging in and immediately report it to the Bank at ezaba-gradjani@unicreditgroup.zaba.hr by calling the phone number 01/3789-785 or to your banker.
Please pay attention to e-mails that create the appearance of coming from the Bank's address
The sender's address creates the appearance of the Bank's e-mail address, e.g. noreply@zaba.com. Although the Bank's apparent e-mails show Zagrebačka banka logo in the header, they are not e-mail messages sent by Zagrebačka banka! Fake e-mails from the Bank contain links and attachments that the Bank would never send you, as well as grammatically incorrect sentences.Do not respond to such e-mail messages, do not click on links or open attachments from such messages, but access e-zaba internet banking directly from the Bank's website, and not through links from e-mail messages or other websites.Zagrebačka banka sends messages to clients within e-zaba.
Warning - do not open suspicious e-mails
One of the ways of spreading viruses that can compromise a user's computer is through electronic mail. Zagrebačka banka has received several reports of receiving suspicious e-mails with links that may point to websites with viruses or other malicious programs.Pay special attention to e-mail that you are not expecting and that contains attachments and links. We recommend you not to open such an e-mails or their attachments and links, and do not visit websites to which links from such messages point. Delete such e-mails!
Announcement of the Croatian Banking Association: Be careful when paying, check the payee’s data
Fraud attempts occur occasionally in which the attacker wants to get money from bank account owners, by directing money payments to the payee's wrong accounts. Attackers contact victims mostly by phone or e-mail, falsely informing about incoming payments that a victim can expect, etc.
In relation to the mentioned fraud attempts, we warn all payers to definitely increase caution when paying, especially if they are paying a payee for the first time or if they received information via e-mail about a change of the payee's account number. We suggest that in the case of information about a change of an account, check the data about the payee once again, if possible through another communication channel than e-mail (e.g. by phone or on the official website of the business entity).
We draw your attention again to the fact that in cases of computer infection with malicious code, the attacker has access to all applications on the computer, including the user's e-mail system. In these cases, the attacker can have insight into the e-mail addresses of the computer owner and, based on previous correspondence, can create fake e-mail addresses with which the owner is in contact.
Also, please note that computers can be infected in various ways, for example, by opening infected e-mail attachments, opening links with malicious code on the Internet, using remote computer monitoring programs, etc. It is definitely recommended that computer owners continuously take care of the security of their computers and to engage additional professional IT support immediately after detecting the presence of malicious code for a comprehensive approach to solving the cause of the security breach of their IT systems.
And finally, log out from e-zaba after you are done using it.
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